Returns & Exchanges
At Crunchi, we want you to be completely satisfied with your high-performance, toxin-free beauty products. If for any reason you are not happy with your purchase, we offer a 30-day return window from the date of delivery for a refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Pack Your Items
Carefully place the products in their original packaging to ensure they are protected during transit back to our facility.
Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and securely attach it to the outside of your package.
Receive Your Refund
Once our team receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing