Frequently Asked Questions
Everything you need to know about clean beauty and your Crunchi experience.
What makes Crunchi products 'clean'?
Crunchi is committed to the highest standards of safety. We exclude over 1,500 potentially harmful ingredients, focusing on high-performance, toxin-free formulas that are third-party tested for heavy metals.
Are your products vegan and cruelty-free?
Yes, we are proudly Leaping Bunny certified cruelty-free. The vast majority of our products are vegan, and we clearly label every ingredient so you can shop with total confidence.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, you can return your products within 30 days of purchase for a refund, minus shipping and handling fees.
Do you offer international shipping?
Currently, Crunchi ships exclusively within the United States and its territories. We are looking into expanding our reach to international clean beauty lovers in the future.
How can I find my perfect shade match?
We offer a comprehensive Shade Finder tool on our website. If you're still unsure, you can contact our beauty experts with a photo of yourself in natural light for a personalized recommendation.